18 May 2010 @ 04:40 pm
Peapod grocery delivery - to tip or not to tip  
I know the topic of tipping for deliveries and other services has been covered here before. But, what about grocery deliveries like Peapod? If you use such a service, do you tip the driver?

I believe Peapod says that tips "are appreciated but not required".

I live on the third floor with no elevator, so the driver has to go up two flights of stairs and they always carry ALL the groceries at once. That's quite a feat, and so I almost always tip (unless they were late or in a ridiculously foul mood).

Does anyone know how much such drivers are paid? Do they rely on tips like pizza or take-out delivery people, or do they get an hourly wage? Or if any part of the Peapod "delivery fee" goes to the driver?

I don't mind tipping, but on top of the $7 delivery fee, it gets costly.

Any information or advice is appreciated.
 
 
( 24 comments — Leave a comment )
Erin__45rpm__ on May 18th, 2010 08:45 pm (UTC)
I would tip a buck a bag.
Sarcasticia Nitpickersontisiphone on May 18th, 2010 10:11 pm (UTC)
Haha. The way peapod packs their groceries, I wouldn't. I am not kidding - one time I ordered four green peppers, and they each came in a separate bag.
starsatnight13starsatnight13 on May 19th, 2010 02:04 pm (UTC)
No kidding. Peapod is a great way for me to restock doggy poop bags and recycling bags.

Really - that package of meat NEEDED to be wrapped in one plastic bag, put inside another plastic bag which was then put inside a larger plastic tote bag all by itself.
Sarcasticia Nitpickersontisiphone on May 19th, 2010 02:09 pm (UTC)
I love how sometimes they just chuck a ball of bags in another bag for no apparent reason at all.
Heatherardor_patientia on May 18th, 2010 08:47 pm (UTC)
I always tip Peapod because I use the service to order my big heavy stuff and they have to go up stairs. On a $200 order I give them like $5. It's not like they'll suddenly be able to feed their families thanks to me, but it's a token of appreciation for climbing the stairs with my flour, sugar, 2.5 gallon water containers, and kitty litter.

I also think I've paid the actual delivery fee maybe twice in a year. Don't you get email coupons that make it free?
Aerynaeryn on May 18th, 2010 08:52 pm (UTC)
No, how do you get them? I only get a free delivery on a rare occasion. I only get the $2-off coupons in the mail every few weeks.
Agnes Mackelhanneylatenite_snacks on May 18th, 2010 08:59 pm (UTC)
Yeah, I almost never pay the delivery fee either.

I think you get the coupons based on the amount and frequency of your orders. When I used to use them every few months, I rarely got free delivery. Now that I use them twice a month and spend $100 each time, they constantly send me coupons via e-mail and post service.
Aerynaeryn on May 18th, 2010 09:03 pm (UTC)
I used them at least once a month, sometimes twice. Boo!
Heatherardor_patientia on May 18th, 2010 09:12 pm (UTC)
I seem to get an email after every order with a $5-10 coupon. I regularly refer my fellow walk-up apartment dwelling friends so I get a couple free deliveries that way too, I suppose.

Oh, and I think breaking the $100 level is important if you want coupons. I guess they figure they're making enough profit on me to make it worth their while and don't need the fee.

Edited at 2010-05-18 09:13 pm (UTC)
Agnes Mackelhanneylatenite_snacks on May 18th, 2010 08:52 pm (UTC)
I always tip them. I usually get $100 worth of groceries and tip $10. That might be 'too much', but they are always so awesome, I can't help it!

Love, love, love Peapod!
✿April✿imprincessapril on May 18th, 2010 09:35 pm (UTC)
I used to order from Peapod... oh, how I miss them! I usually tipped $10-15 on an about $100 order.
Doran the Rookdorantherook on May 18th, 2010 09:19 pm (UTC)
My mother worked as a delivery person for Peapod for a short and made minimum wage which at that point in MA was $6 an hour.
ipsafictura on May 18th, 2010 09:24 pm (UTC)
I always tip delivery people of whatever kind. I think 10% is about right.
The Mystical Forestzaxwrit on May 18th, 2010 09:42 pm (UTC)
I tip Peapod, there is a place on the order screen where you can add the tip but they prefer cash. I tip them because oh my gosh last winter in feet of snow they dragged my groceries up a steep hill and driveway for me. So they get $10 each time. I do use the free delivery whenever possible.
Melissa: grumpyfaerielissa on May 18th, 2010 09:45 pm (UTC)
Huh. The delivery service I use for groceries actually doesn't allow tips at all. Good to know if I ever think about switching to Peapod.
Sarcasticia Nitpickersontisiphone on May 18th, 2010 10:10 pm (UTC)
I tip, but not 15% - they do get an hourly wage, but I get a lot of groceries from them. I usually tip $5 for a normal order or $10 for a huge order.
Deb is Consistently Inconsistentcorvaxgirl on May 18th, 2010 10:26 pm (UTC)
I tip them when I use them, usually a few dollars. If I tip the pizza guy, who only carries a pizza, I should tip the guy who shleps all my groceries.
Headed for a Breakdowntakenbylovely on May 18th, 2010 11:19 pm (UTC)
Not to start the whole 'should you tip your server/pizza guy/barista/stylist/etc.' debate, but pizza guys *generally* are responsible for their own maintenance and gas and whatnot, the extra insurance for using their vehicle as a work vehicle, and often are involved in the food preparation as well.
library scientistgindaisy on May 18th, 2010 10:44 pm (UTC)
I would tip, probably about $10.
spaceprostitutespaceprostitute on May 18th, 2010 11:34 pm (UTC)
I don't (I use a similar service). The only time it really occurred to me to do so was when I had groceries delivered on Christmas Eve during a snowstorm and my order included a 50 pound bag of water softener salt...but I didn't have anything to tip with as I never made it to the ATM that day. I felt vaguely guilty about that one. I suppose I would also be more inclined if I lived somewhere that required them to schlep the totes up a flight of stairs, but mine is a pretty easy delivery (plus, I'm not even home half the time when they deliver).

I did look up if there was any recommendation one way or the other on their website just now and they actually have a no tipping policy so I guess I can stop feeling guilty.

This link seems to indicate that it's usually included in the delivery fee.
http://www.findalink.net/tippingetiquette.php

This one $1.00/bag (though my place uses WAY too many bags, but delivers it in several totes, so I'd probably be inclined to do per tote - which for my $60-$110 orders is usually about 6 totes).
http://www.onlineorganizing.com/ExpertAdviceToolboxTips.asp?tipsheet=103

This excerpt from Real Simple also says no because it's usually included in the delivery fee, but tip $2-5 if it takes extra effort to get to your location.
http://www.diningoutmetro.com/pdfs/HolidayTipping.pdf
khemlab: disappointmentkhemlab on May 19th, 2010 01:46 am (UTC)
Oh, man. I read this post and got all excited because it sounds like the bee's knees and whatnot. But Peapod doesn't deliver in L.A. =(
not always right, but often not wrong: brenda sunglassedravengirl on May 19th, 2010 02:48 am (UTC)
*giggle* "bees knees and whatnot" just made me giggle, thassall. I needed that.
starsatnight13starsatnight13 on May 19th, 2010 02:08 pm (UTC)
I tip the Peapod delivery guy because I'm in the same situation as you - third floor walk up. I usually use Peapod to stock up on canned stuff, cat litter, laundry detergent, etc that I don't feel like carrying home from the store so I appreciate not having to carry that stuff up the stairs enough that an extra $10 or so isn't a huge deal.
stemware on May 20th, 2010 12:34 am (UTC)
On a delivery where I'm likely to see the driver routinely and don't want my stuff crushed or left in the sun, yeah, I'd tip, especially with three flights of stairs. A buck a bag sounds good, and I would bet they would remember you more if it was cash and not just added to the Internet order.
( 24 comments — Leave a comment )